In accordance with the EU Regulation 2016/679 regarding the Protection of Natural Persons with regard to the Processing of Personal Data and the Free Circulation of this Data (RGPD) and Law 3/2018 of December 5, Protection of Personal Data and Digital Rights Guarantee (LOPD-GDD), you are informed that the personal data processed will be included in a record owned by JOSÉ CARLOS MAYO MORENO, in order to manage the purchase process.
The cause that legitimizes this data processing is the consent that is understood to be granted by checking the box that appears at the end of this text. We only process the identifying data necessary to manage the purchase made by you. The website does not store bank details of any kind. In the case of payment by bank card, it will be redirected to the payment gateway and it will be the corresponding bank or application that manages said data.
The billing data may be transmitted to duly registered public bodies, banks and data processors. The data will not be transmitted to third parties unless express authorization or legal obligation. The data provided will be kept as long as the contractual relationship is maintained or during the years necessary to comply with legal obligations.
You can exercise the rights of access, rectification, deletion (right to be forgotten), limitation in treatment, portability and opposition granted by the current legislation in force by requesting it through a request accompanied by a photocopy of your ID at the following address: Calle Calderón de la Barca, 7 41720 Los Palacios y Villafranca (Seville) Spain, or through the email address: info@bumpedpro.es
This merchant agrees not to allow any transaction that is illegal, or is deemed by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards.
SHIPPING POLICY
Geographic coverage
The Online Store is available within mainland Spain.
Delivery or collection schedule
Orders will be delivered to the address provided by the Customer from Monday to Friday, throughout the day, except national, regional and local holidays, within a period of between 3 and 4 business days from the date of delivery. confirmed the Order and it was accepted by the platform. For orders placed during special offers or promotions, the delivery time can be one week.
Shipping or Delivery Costs
NATIONAL SHIPPING:
All shipments are generally shipped within 48/72 business hours, once payment is confirmed, but can take up to 48 business hours.
- Our shipping service PAQ PREMIUM OF CORREOS, makes its deliveries in 24/48 hours, depending on origin and destination, counting for these purposes only working days, understanding that weekends and holidays do not count as working days and provided that the order has been placed before 19: 00 hours and the order has been received before 14:00 in the delivery units.
- The Premium Packages will be delivered in the following modalities:
– Home delivery.
– Delivery in office.
- When your package has been sent you will receive an e-mail from us, indicating the tracking number of our shipment, thus being able to follow your package at all times on the CORREOS website.
- CORREOS, will make two delivery attempts at the indicated address, if delivery were not possible, the shipment would be available at your CORREOS office for a period of 15 days, once the fifteen days have elapsed, and said shipment had not been withdrawn. will proceed to its return.
- CORREOS, will notify you by SMS and / or E-mail that your package has been accepted at the office and you will receive it within the specified time at the indicated address.
- In general, the shipping costs must be added to the price of the product, which would be the following:
– PENINSULA, PORTUGAL INCLUDED (4 EUROS)
– ISLAS BALEARES, ANDORRA, CEUTA Y MELILLA: (5 EUROS)
– ISLAS CANARIAS: (9 EUROS).
CUSTOMS PROCESSING (CANARY ISLANDS, CEUTA, MELILLA, ANDORRA)
In the event that a package is parked at CUSTOMS, it may entail an additional cost to the customer, this cost being alien to BUMPEDPRO.
DELIVERY TERM:
- Preparation and shipment of packages by Bumped Pro: 1 DAY.
- Delivery time: 1-2 working days.
- You will have the package at home in 2-3 days.
- The delivery time for those directed to the Canary Islands, the Balearic Islands, Ceuta, Melilla and Andorra, will be 4 or 5 days.
During promotional campaigns such as BLACK FRIDAY, CYBER MONDAY OR OTHER SALE, delivery times are not guaranteed.
INTERNATIONAL BUMPED PRO SHIPMENTS OF LESS THAN TWO KILOS
. BUMPEDPRO shipments (Knuckle protectors, knuckle support) will be sent through CORREOS, using the following product: INTERNATIONAL LIGHT PAQ, (urgent and light parcel system).
. The delivery times of this product depend on each destination of arrival and origin (estimated time between 3 and 9 business days depending on the country):
Main European destinations: 3-5 days.
Russia: from 9 days.
Main destinations in America: 5-8 days.
Main destinations in Asia: 6-8 days.
. Shipping costs will be borne by the customer, this being: 8 euros.
. Deliveries of such shipments are made without the need for a signature and without having to identify the recipient, being possible to deposit it in a mailbox or place for ordinary shipments.
. The shipments have a tracking number through the shipment locator, being able to carry out a tracking, which will allow a real and exact tracking of where the shipment is located.
VOLUMINOUS BUMPED PRO INTERNATIONAL SHIPMENTS (BOXING BAG SUPPORTS)
.Bulky shipments can be of two types and of different shipping costs depending on the area where they are sent.
. PAQ. INTERNATIONAL CORREOS PREMIUM.
(USA, CANADA, BRAZIL AND REST OF THE WORLD OTHER THAN EUROPE)
Urgent home delivery, under signature with guaranteed delivery date and at the best price.
The price of coverage for loss, deterioration or delay is included in this service.
Delivery times vary according to the country of destination, but the date indicated to the sender in the order is guaranteed.
See rates through attached information, varying this, depending on the country.
. STANDARD PAQ INTERNATIONAL DE CORREOS
(NEAR EUROPE AND OTHER COUNTRIES IN EUROPE)
.Shipments with a preferential delivery time, shipping with loss and deterioration coverage, the terms and rates vary according to the destination countries. Urgent home delivery, under signature with guaranteed delivery date and at the best price.
. Real tracking of the shipment through the CORREOS shipment locator See rates through attached information, varying according to country
Delivery method
The delivery method will be to the address or address indicated by the Customer.
The risks of loss or deterioration of the product are transferred to the Client when he signs the receipt.
In the event of the absence of the Customer from the address or address indicated at the time of delivery of the Order, the logistics company in charge of delivering the Order will contact the Customer to agree on a new delivery date for the Order. In these cases, the Customer must bear the costs of delivery and / or collection again, if there are new surcharges.
RETURN POLICY
WITHDRAWAL: RETURN POLICY
To exercise this right, the Client must send an e-mail to the email address info@bumpedpro.es, within fourteen (14) business days following the delivery date, in which they express their decision to desist from the purchase made and, consequently, to return the Product.
Once the previous communication has been sent, and up to the following fourteen (14) calendar days, the Client must send the product to be returned to the address Calle Calderón de la Barca, 7 41720 Los Palacios y Villafranca (Seville) Spain, being the direct costs relative to the return assumed by the Client.
The Product must be unopened and in perfect condition. Including accessories, documentation and original packaging. Once the merchandise has been received, and after checking its status, the amount will be reimbursed.
In accordance with the Law of Consumers and Users, the exceptions to the right of withdrawal that may mainly be applicable in the case of the Products are remembered: (i) the supply of goods that may deteriorate or expire rapidly, and (ii) the supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
RESPONSIBILITIES AND GUARANTEES
The registered User or Client will be responsible for:
- All those acts that contravene the provisions of these CGC, the law, morality, generally accepted customs and public order.
- Any act carried out in a different way than what JOSÉ CARLOS MAYO MORENO, through the Online Store, designate in his indications or instructions about the operation and use of the Products.
- The use made of the Products purchased, exonerating JOSÉ CARLOS MAYO MORENO from liability for any damage that may be caused by any correct or incorrect use of the Products.
- The certainty, accuracy, validity and timeliness of the data with which you will fill in each of the forms that JOSÉ CARLOS MAYO MORENO requires.
- The direct or indirect damages that have been caused by any third party if the registered User or Client lost, revealed, neglected or, in any way, left for reasons attributable to him, that a third party knew his personal data necessary for the acquisition of the Products.
- Damages of any kind that JOSÉ CARLOS MAYO MORENO may suffer as a result of breach of any of the obligations to which he is subject by these GCC.
In no case will JOSÉ CARLOS MAYO MORENO be liable for:
- Damages of any kind that may be caused to users by the interruption, termination or dysfunction of the Online Store, for reasons not attributable to JOSÉ CARLOS MAYO MORENO.
- The misuse, installation or treatment of the Products carried out by the Client or by a third party, not following the instructions and documentation provided by JOSÉ CARLOS MAYO MORENO and / or with the Product.
The Warranty conditions applicable to the Products are governed in accordance with the provisions of the Law on Consumers and Users, and in the event of guarantees greater than those legally required, as indicated in each case.
CUSTOMER SERVICE
JOSÉ CARLOS MAYO MORENO offers a customer service electronically at the address info@bumpedpro.es to which the User may address any incident that may arise in the online contracting process.
APPLICABLE LAW AND JURISDICTION
The General Conditions will be governed by common Spanish legislation, which will be applicable to what is not provided in them in terms of interpretation, validity and execution.
For any controversy that may arise in the interpretation and application of these General Conditions, both JOSÉ CARLOS MAYO MORENO and the Users or Clients, expressly submit to the Jurisdiction of the Courts and Tribunals of the city of Seville, waiving their own jurisdiction. if any.
DEVOLUTION COSTS
If the shipping of the order that the customer wants to return was free, the customer will be charged for shipping the order (€ 3.95).
If the shipment of the order that the customer wants to return was paid by the customer, shipping costs will not be charged by Bumped Pro.
The customer can return the order by his own means, after accepting this method of return on our part.
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- In case of return of products such as boxing bags, supports and heavy material, the amount to be deducted will depend on the volume and weight of the product, which in this case is: bags of 20 to 40 kg € 20 for each shipment, bags of more than 40 kg € 30 for each shipment, punching with base € 40 for each shipment and bag supports € 20 for each shipment.
- In case of defective product or error on our part, the costs of return and resending will be borne by Bumped Pro, except in the case of having added additional items to the new shipment.
To return the product, the customer must contact our customer service either by email or by phone.
Merchandise returns will not be accepted without prior written authorization.
Once the return is authorized, the material must be sent to the address provided to the client by Bumped Pro. - In the returns of orders from the Canary Islands, all customs processing, shipping price and taxes will be borne by the customer.
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In case of sending a defective product or different from the one requested by the client, Bumped Pro will take care of the shipment of the correct material without any additional charge.
The refund of the money will only be sent once the product to be returned has been received and verified that it is in perfect condition and with its original labels and packaging, using the same method used to pay for the order by the customer.
To make a change, you must fill out a withdrawal form, the model of which can be found at the end of this document.
Changes:
The customer may request the change of the product necessarily within a maximum period of fourteen (14) business days from receipt.
The product must be returned in its original and labeled packaging, without having been used and the customer is responsible for the exchange costs, which are detailed in the following points, except for defective products, where the original packaging will not be required.
Exchange costs: A shipment and a collection (€ 7.90) will be charged for shipments to the peninsula.
To exchange products from outside the peninsula, the client will send us the products to be exchanged by their own means and will be charged a new shipment that will depend on their final destination (Balearic or Canary Islands).
Products for exchange will only be sent once the product to be exchanged has been received and verified that it is in perfect condition and with its original labels and packaging.
To make a change, you must fill out a withdrawal form, the model of which can be found at the end of this document.
You can obtain more information regarding the processing of personal data in the Privacy Policy
